Billing & pricing

Plans

Every project has a plan: it sets how many environments and instances the project may run, how many people the namespace includes, and which features the project gets.

You can

• Compare the plans' prices and limits in the table below.
• Pay monthly or annually: a year costs ten months, so two months are free.
• Change a project's plan from its Pricing & Plans (Change a plan).
• See how a project's price adds up in What a project costs.

Good to know

• Essential, Pro and Premium all include automated deployments, backup and restore automation, and advanced monitoring and alerts.
• Pro and Premium also come with priority support and copies of your backups on your own storage, and can add White Label as an add-on.
• Essential and Pro run one production app in a project; their other instances are for staging and development. Premium runs several production apps, which share the production environment's server. The table below has each plan's numbers. A project that needs more starts a further project.
• A project's environments show how many of the plan's apps each one uses.

What a project costs

A plan's price has two parts:

• A project fee, for every project on that plan.
• A users fee, charged once per namespace, however many projects it has. The namespace pays the users fee of its highest plan.

So a second project on the same plan adds only its project fee. Add-ons, such as extra seats and White Label, come on top.

A project's plan

This project's plan, the installment it is billed on now, and what it was billed before.

You can

• Switch the billing rhythm between monthly and annual with its button.
• Move the project to another plan with Change Plan (Change a plan).
• Add White Label with its card, on a Pro or Premium project (White Label).
• Read each charge of the Current billing installment, and past installments under Billing history.

Good to know

• A new rhythm applies from the next installment, not the current one.
• The current installment has one line per charge: the project, the users and each add-on.
• This page is for Admins.

Change a plan

1. On the project's Pricing & Plans, click Change Plan.
2. Pick a plan card, monthly or annual, and click Confirm Change.
3. Choose when the new plan starts:
   • Start now applies it today. The current installment is prorated from today.
   • Start next billing period keeps the current plan until its period ends; the dialog shows both dates.
4. Click Confirm Selection.

Seats

Seats belong to the namespace. A namespace has as many seats as its highest plan includes, plus any extra seats you buy. Plans don't add up: a Pro project and an Essential project give five seats, not eight. A namespace with no project yet has one seat, so its founder can get in and pick a plan.

Every active member of the namespace uses one seat. Members who only inherit access from a parent namespace don't use a seat there. Team & Access shows each namespace's seats in use next to its name.

White Label

An add-on for the whole namespace: your own brand, your own DNS providers, the Overrides section, and client namespaces for agencies.

You can

• Add it in the add-ons at the top of Billing & Plans, or of a project's Pricing & Plans › Billing.
• Put your own title, colors, logo and favicon on the pages your customers see, with Configure Branding once it is active.
• Add your own DNS providers under Integrations › Domains: a project's apps then get their address under your domain, and CloudWady makes the DNS records.
• Keep each client of an agency in a client namespace.

Good to know

• It costs €49.99 per month, once per namespace.
• Linking a domain of your own to an app needs no add-on: every plan has Add Custom URL.
• It needs at least one Pro or Premium project in the namespace.
• It ends by itself when the namespace has no Pro or Premium project left.
• To end it otherwise, contact support.

Add-ons

What the namespace you are working in can add on top of its plans: White Label and extra seats.

You can

• Turn White Label on with Enable Add-on: tick the box that confirms the monthly charge, then click Enable White Label.
• Set your brand with Configure Branding, which opens the namespace settings.
• When White Label says Requires Pro+, move a project to Pro or Premium with Upgrade Project (Change a plan).
• Buy seats with Add Seats (Extra seats).
• Change or end your seats with Manage Seats, which opens Team & Access.

Good to know

• Pick one namespace in the switcher first.
• White Label is offered once the namespace has a Pro or Premium project, and is active as soon as you confirm.
• Maintainers can look at this tab. Enabling an add-on and buying seats take the Admin role.
• What White Label adds is listed in White Label.

Billing installments

Your namespace is billed in installments, one per billing period, and this tab shows a month's installments, namespace by namespace.

You can

• Pick the month with Year and Month.
• Open a namespace to see each installment's period, rhythm, state, discount and total.
• Send questions about an invoice to support.

Good to know

• While its period runs, an installment adds up each project's fee, the users fee and your add-ons.
• Open is the current period, still taking charges. Locked means it ended and its lines are fixed, ready to invoice.
• Invoiced means the invoice was sent, and Paid that it was paid.
• Cancelled means nothing is billed for that installment.
• Invoices are addressed to your namespace, with the details you gave when you created it.